---
title: "Availability"
slug: "availability-2"
updated: 2026-01-28T14:22:38Z
published: 2026-03-11T14:48:21Z
canonical: "docs.powerworker.com/availability-2"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.powerworker.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Availability

Availability allows Frontline Workers to request and manage leave, with approvals recorded against the Work Hours Calendar. This feature provides accurate tracking of resource availability, promoting efficient scheduling, planning, and visibility on the Roster calendar.

To configure Availability, create the **Availability Types** and **Availability Statuses** to match your specific needs.

![](https://cdn.document360.io/7abff6c0-4eeb-4bb0-a6a4-8718bf640435/Images/Documentation/image(49).png)

### Create Availability Types

Availability Types can be associated with a Shift Type to apply the relevant Shift Colour, enhancing visibility on the Roster Calendar.

1. Navigate to PowerRoster App > **Settings** > Select **Availability Types**.
2. Select **+New**.

![](https://cdn.document360.io/7abff6c0-4eeb-4bb0-a6a4-8718bf640435/Images/Documentation/image(51).png)

1. Fill in the required fields and **Save**.

| **Field** | **Description** |
| --- | --- |
| *Name | Enter the Name of the Availability Type |
| *Availability Type | Select the relevant type; Available – used when the Frontline Worker would like to be scheduled for work, e.g. would like to be scheduled overtime if available. Unavailable – used when the Frontline Worker should not be allocated a shift, e.g. leave, |
| Shift Type | Assigning a specific Shift Type to an Availability Type ensures that any RPIs created from this Availability will have the associated Shift Type. This association allows Leave RPIs to be displayed in different colours on the Roster Calendar (e.g., 'Leave Roster' vs 'Show External') and also serves reporting purposes. See [Configuration Data – Shift Types](/v1/docs/configuration-data-shift-types) for more details. |
| Description | Add a description for the Availability Type |

Example

In the example below, if the Availability Type "Available" indicates on the Roster that the Frontline Worker is available but not performing their usual shift as per the Shift Pattern. For example, Training can be categorised under this type as shown below.

![](https://cdn.document360.io/7abff6c0-4eeb-4bb0-a6a4-8718bf640435/Images/Documentation/image(52).png)

The Availability Type "Unavailable" indicates that the Frontline Worker cannot be reached. Examples of Unavailable types include Vacation, Jury Duty, and Parental Leave as shown below.

![](https://cdn.document360.io/7abff6c0-4eeb-4bb0-a6a4-8718bf640435/Images/Documentation/image(53).png)

### Create Availability Statuses

Availability Statuses define the current state of an Availability or Leave Request. The system should have at least three statuses configured.

![](https://cdn.document360.io/7abff6c0-4eeb-4bb0-a6a4-8718bf640435/Images/Documentation/image(49).png)

1. Navigate to PowerRoster App > **Settings** > Select **Availability Statuses**.
2. Select **+New** from the command bar.

![](https://cdn.document360.io/7abff6c0-4eeb-4bb0-a6a4-8718bf640435/Images/Documentation/image(50).png)

1. Fill in the required fields and **Save**.

| **Field** | **Description** |
| --- | --- |
| *Name | Enter the Name of the Availability Status |
| *Type | Select the relevant type from: Pending, Approved, Cancelled Note: One Availability Status must be created for each type. |
| Colour Code |  |
| Description | Add a description for the Availability Status |

Example Availability Statuses:

![](https://cdn.document360.io/7abff6c0-4eeb-4bb0-a6a4-8718bf640435/Images/Documentation/image(54).png)

In this example, two “Pending” Availability Statuses have been configured, allowing for a “Draft” Availability to be created, before progressing to Pending to be reviewed.

**Draft:** when resources set the availability status to Draft Status.

**Pending**: indicates that the Resource has requested Availability or Leave.

**Cancelled**: indicates that the request has been cancelled.

**Approved**: displays on the Work Hours Calendar/Roster Calendar once the Availability or Leave Request is approved.

> [!CAUTION]
> Important
> 
> - PowerRoster App Settings affect the default behaviour of Availability, for more information see [App Setting](https://docs.powerworker.com/docs/app-settings-2)