Transactions capture gifts received by your organization. A transaction can be a donation (a gift directly from a constituent) or a soft credit (a gift that a constituent influenced, such as a matching gift).
A transaction record represents a payment or donation of goods to your nonprofit organization from a contact or an organization account. Transaction records track key information about the transferred revenue or items. You can apply a transaction to a donor commitment, a designation plan, or a new designation credit.
To work with transaction records, follow these steps:
On the navigation pane, select Gifts from the Change area menu.
Under Gift Processing, select Transactions.
Add a New Transaction
In the Gifts area, under Gift Processing, select Transactions.
In the view that opens, select New on the action pane.
The new transaction record displays the Single Donation Form tab.
Complete the sections as follows.
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Transaction Details
Gift Entry - The Gift Entry section contains the basic details for the Gift Transaction.
Donor Details - The Donor Details section contains the details of the donor.
Gift Details - This section contains the gifting details.
Add Membership - Select Add Membership if the donor wants to join a membership as part of the donation process. The cost of the membership is automatically added to the Amount and the Amount (Membership).
Fundraising Attributes - This section contains the attributes associated with the fundraising activity.
Tribute - The Tribute or Memories entity (in the Relationships section of the Gifts area) captures tribute or in memory information, if applicable, when a transaction is processed. You don't create a record of this type directly.
Pledge - The transaction can also be linked to a Pledge if required.
Primary Designation - The Designation is automatically set to the designation of the originating campaign, but you can choose a different designation. The designation reflects how the constituent wants your organization to spend their donation. To display details including a description, select the designation's name to open the record.
Transaction Process
When the Single Donation Form is complete, select Process to complete the transaction. When processing completes, the Status Reason at the top right of the donation record changes from Active to Completed.
Add a transaction from a constituent’s record
A Transaction can also be created directly from a Donor record.
On the Donor Record, navigate to the Donor Information tab.
Click on New Transaction on the Active Transactions subgrid.
Enter the required details as detailed above.