---
title: "Health Check Reports"
slug: "health-check-reports"
updated: 2026-03-19T03:21:21Z
published: 2026-03-19T03:21:21Z
canonical: "docs.powerworker.com/health-check-reports"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.powerworker.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Health Check Reports

The Health Check Page provides a simplified, visual dashboard that helps administrators monitor the operational readiness of key components in the PowerWorker Engage system.

The dashboard surfaces issues across Power Automate flows, Plug In steps, and core Configuration settings. It uses visual tiles and alerts to highlight areas that may require attention so administrators can quickly identify missing configurations, disabled system components, or incomplete setup items.

Each section of the dashboard represents a critical part of the system. Tiles will display different colours depending on their status:

- **Green**: Configuration exists and is operating correctly.
- **Yellow**: Configuration is missing but may not prevent the system from functioning
- **Red**: Configuration or system component is missing or disabled and requires action

This page allows administrators to proactively monitor the system and resolve issues before they affect system functionality.

#### Navigating to the Health Check Page

1. Navigate to the Configuration area.
2. Under the Reporting section, select Health Check Page.
3. Select the refresh button to see an updated Health Check report.

![](https://cdn.document360.io/7abff6c0-4eeb-4bb0-a6a4-8718bf640435/Images/Documentation/image(562).png)

### Health Check sections

#### Cloud Flows

This section monitors the status of critical **Power Automate Flows** used by PwE.

- If a required flow is **turned off**, a **red tile** will appear identifying that there are flows requiring attention.
- If all required flows are active, the dashboard will display a confirmation message “All flows active”.

Disabled flows may prevent automated processes from running correctly and should be re-enabled where required. The list of disabled flows can be found in the **Disabled Flows/Plugin Steps** tile.

#### Plug In Steps

This section monitors **Plug In Steps** that support core PwE functionality.

- If a Plug In Step is **disabled**, the dashboard displays a **red tile** highlighting the affected component.
- When all Plug In Steps are active, the system may display a message such as “All Plugins active”.

Disabled plugins may impact background processing or data updates and should be reviewed by a system administrator. The list of disabled plugins can be found in the **Disabled Flows/Plugin Steps** tile.

#### View Users

The View Users tile displays the list of users who do not have a default configuration associated with their user record. Application users are excluded from this check.

#### Configuration

The **Configuration** section verifies that the required system configuration records exist and are correctly configured. Each configuration item is displayed as an individual tile.

The following configuration checks are performed:

| Configuration | Description |
| --- | --- |
| Default Configuration | Checks whether a default configuration record exists. If missing, the tile is displayed as **red**. |
| Payment Processor | Checks whether the default configuration includes a configured payment processor. If missing, the tile is displayed as **red**. |
| Default Phone Country Code | Checks whether a default phone country code has been configured. If missing, the tile is displayed as **yellow**. |
| Address Configuration | Checks whether an address configuration exists for the default configuration. If missing, the tile is displayed as **yellow**. |
| Default Campaign | Checks whether a default campaign has been configured. If missing, the tile is displayed as **yellow**. |
| Stripe Payment Processor Keys | Identifies Stripe payment processors that do not have the secret key and the publishable key configured. |
| Address Validation Keys | Identifies address validation configurations that do not contain the required private key. |
| Automation Time Zone | Checks whether a time zone has been configured in the default configuration. |