---
title: "Packages"
slug: "pwengage-packages"
updated: 2026-10-26T14:36:12Z
published: 2026-10-26T14:36:12Z
canonical: "docs.powerworker.com/pwengage-packages"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.powerworker.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Packages

A package represents the actual end interaction between a donor and your organisation. Each package belongs to an appeal that is part of a campaign. Typically, packages apply to physical outreach (such as printed requests of solicitation) or digital outreach (such as a specific email).

Packages can help you determine what specific interactions work best for an appeal or target specific audiences within an appeal. For example, a digital appeal might use several packages (each tied to a different donation page) to let fundraisers micro-target their solicitations. Packages are tied to their parent appeal, and this value is optional on the gift records.

The PowerWorker Engage solution uses the hierarchy of campaigns, appeals, and packages to create reports and display summary data for fundraising.

To work with packages, select Fundraising on the Change area menu at the bottom of the navigation pane, and then select Packages under Manage Campaigns. By default, the Active Packages view displays.

Select a package to open its package record, where you can view and manage data about the package.

## Create a new package

Each package has a package record that you use to store and display data about the solicitation it represents.

To create a new package, follow these steps:

1. On the Change area menu, select **Fundraising**.
2. Under Manage Campaigns, select **Packages**.
3. On the action pane, click on **New**.

When you create a package, the package record shows following tabs:

- The General tab, for capturing information about the package itself, such as its name and its parent records ([appeal](https://learn.microsoft.com/en-us/industry/nonprofit/fundraising-engagement-campaigns-appeals#appeal-records) and [campaign](https://learn.microsoft.com/en-us/industry/nonprofit/fundraising-engagement-campaigns#create-a-new-campaign)).
- The Performance tab, which has success data about fundraising efforts that use the package.
- The Administrative tab, which contains metadata about the package, such as its creator.

Existing packages also display a Related menu alongside the tabs. You use the Related menu to open tabs for various other records that are related to the package, such as events and gifts.

### General tab

![](https://cdn.document360.io/7abff6c0-4eeb-4bb0-a6a4-8718bf640435/Images/Documentation/image(281).png)

1. **Package Name**: Title for the new package.
2. **Appeal**: The appeal in which revenue from this package should be applied.
3. **Campaign**: The campaign in which revenue from this package should be applied.
4. **Estimated Revenue**: The approximate amount hoping to be raised in response to this package.
5. **Total Revenue**: Calculated field that sums transaction records linked to this package.
6. **Currency**: A lookup field to choose the applicable currency for this record.

### Performance tab

The Performance tab has two sections: Gift Performance and Event Performance.

#### Gift performance section

| Field | Description |
| --- | --- |
| $ Donations | Sum of all related donation (transaction) records that are completed. |
| $ Pledges | Sum of all pledge (donor commitments) records that are active, completed or In progress and associated to that package. Calculates once everyday. |
| Donations Collected | Count of all related donation (transaction) records that are completed. |
| Pledges Collected | Count of all pledge (donor commitments) records that are active, completed or In progress and associated to that package. Calculates once everyday. |

![](https://cdn.document360.io/7abff6c0-4eeb-4bb0-a6a4-8718bf640435/Images/Documentation/image(292).png)

#### Event performance section

| Field | Description |
| --- | --- |
| $ Registrations | Sum of all related ticket registration records that are associated to all the events under the package. Calculates once everyday. |
| $ Sponsorships | Sum of all sponsorship records that are paid in full and associated to all the events under the package. Calculates once everyday. |
| $ Products | Sum of all purchased products records that are paid and associated to all the events under the package. Calculates once everyday. |
| Registrations Sold | Count of all ticket registration records that are associated to all the events under the package. Calculates once everyday. |
| Sponsorships Sold | Count of all sponsorship records that are paid in full and associated to all the events under the package. Calculates once everyday. |
| Products Sold | Count of all purchased products records that are paid and associated to all the events under the package. Calculates once everyday. |

![](https://cdn.document360.io/7abff6c0-4eeb-4bb0-a6a4-8718bf640435/Images/Documentation/image(283).png)

### Administrative tab

A package record's Administrative tab displays details on who created the package, when it was created, when it was last changed, and which user last updated it. It also displays the status of the package (active/inactive) and reason if applicable.

##