The Health Check Page provides a simplified, visual dashboard that helps administrators monitor the operational readiness of key components in the PowerWorker Engage system.
The dashboard surfaces issues across Power Automate flows, Plug In steps, and core Configuration settings. It uses visual tiles and alerts to highlight areas that may require attention so administrators can quickly identify missing configurations, disabled system components, or incomplete setup items.
Each section of the dashboard represents a critical part of the system. Tiles will display different colours depending on their status:
Green: Configuration exists and is operating correctly.
Yellow: Configuration is missing but may not prevent the system from functioning
Red: Configuration or system component is missing or disabled and requires action
This page allows administrators to proactively monitor the system and resolve issues before they affect system functionality.
Navigating to the Health Check Page
Navigate to the Configuration area.
Under the Reporting section, select Health Check Page.
Select the refresh button to see an updated Health Check report.
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Health Check sections
Cloud Flows
This section monitors the status of critical Power Automate Flows used by PwE.
If a required flow is turned off, a red tile will appear identifying that there are flows requiring attention.
If all required flows are active, the dashboard will display a confirmation message “All flows active”.
Disabled flows may prevent automated processes from running correctly and should be re-enabled where required. The list of disabled flows can be found in the Disabled Flows/Plugin Steps tile.
Plug In Steps
This section monitors Plug In Steps that support core PwE functionality.
If a Plug In Step is disabled, the dashboard displays a red tile highlighting the affected component.
When all Plug In Steps are active, the system may display a message such as “All Plugins active”.
Disabled plugins may impact background processing or data updates and should be reviewed by a system administrator. The list of disabled plugins can be found in the Disabled Flows/Plugin Steps tile.
View Users
The View Users tile displays the list of users who do not have a default configuration associated with their user record. Application users are excluded from this check.
Configuration
The Configuration section verifies that the required system configuration records exist and are correctly configured. Each configuration item is displayed as an individual tile.
The following configuration checks are performed:
Configuration | Description |
|---|---|
Default Configuration | Checks whether a default configuration record exists. If missing, the tile is displayed as red. |
Payment Processor | Checks whether the default configuration includes a configured payment processor. If missing, the tile is displayed as red. |
Default Phone Country Code | Checks whether a default phone country code has been configured. If missing, the tile is displayed as yellow. |
Address Configuration | Checks whether an address configuration exists for the default configuration. If missing, the tile is displayed as yellow. |
Default Campaign | Checks whether a default campaign has been configured. If missing, the tile is displayed as yellow. |
Stripe Payment Processor Keys | Identifies Stripe payment processors that do not have the secret key and the publishable key configured. |
Address Validation Keys | Identifies address validation configurations that do not contain the required private key. |
Automation Time Zone | Checks whether a time zone has been configured in the default configuration. |