Notification Hub us a centralised notification service for Dataverse and Power Platform.
Notification Hub routes delivery across Email, Teams and In-App channels, gives every user control over how they’re notified and gives administrators a live picture of whether the system itself is healthy.
Key Features of Notification Hub
One Entry Point - call the Send Notification action from a plug-in, a flow or the Web API and NotificationHub takes care of delivery, retries and status tracking
User controlled delivery - every recipient can choose their preferred channel, a fallback order, an alternate email address, and whether they want to be notified at all.
Built-in observability - a monitoring dashboard shows delivery health and the health of NotificationHub’s components.
Glossary
Term | Meaning |
|---|---|
Notification | One message travelling through the system: a recipient, a channel, a subject/body and a status. |
Channel | The delivery method for a notification: Email, Teams or In-App |
Component | One of the seven first-party NotificationHub processes that can independently succeed or fail on a given run: Router, Email Adapter, Teams Adapter, In-app Adapter, Send Notifications API, Rule Activation, Rule Evaluator |
Component Status | A single, current-state row per Component (last outcome, last success/failure timestamps, last failure message), overwritten on every run- not a history. |
Notification Rule | An administrator-defined subscription: “when this happens on this entity, notify these people” |
Trigger Type | What causes a rule to fire: Change (a watched attribute is updated) or Create (a new record is created). |
Channel Priority | A user’s own fallback order between channels (e.g. Teams, Email), used when no explicit channel is specified and the first channel fails. |
License | The organisation-wide Velrada product entitlement for Notification Hub |
Blocked (notification status) | Terminal status applied when a notification would otherwise be dispatched but the organisation’s License is invalid. Distinct from Failed - never retried and counted separately form genuine delivery failures. |