Documentation Index

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FAQs

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What is vGroup Scheduler?

vGroup Scheduler is a purpose-built group scheduling solution developed by Velrada, designed to extend Microsoft Dynamics 365 Field Service by enabling efficient scheduling of multiple resources as a unified group.

Is vGroup Scheduler a standalone product?

No. vGroup Scheduler is an add-on that requires an existing Microsoft Dynamics 365 Field Service implementation to function.

What are Requirement Groups?

Requirement Groups represent a set of resource requirements that must be fulfilled together. vGroup Scheduler enhances the scheduling of these groups by evaluating all requirements simultaneously, ensuring aligned and conflict-free bookings.

How are resources matched to requirements?

The system automatically matches resources based on skills, characteristics, availability, and configurable filters such as territory, organisation unit, and custom attributes.

What are the licensing requirements for vGroup Scheduler?

You will require Microsoft Dynamics 365 Field Service and Field Service licensing to install the vGroup Scheduler accelerator.

A PowerApps or Power Automate license is also required against the specific Service Account for running the Power Automate Flows.

Where can I get support for vGroup Scheduler?

We are here to help! if you need assistance, our support team is ready to assist you. Please reach out to us Contact Us.