Managing Shifts as a Frontline Worker

Clocking On and Clocking Off Shifts

Frontline Workers can clock on or clock off from a shift on the frontline app to start or end shifts.

Clock On Shifts

1. Click on Clock On, on an active shift to start the shift.

2. A pop up will be displayed to confirm clock on. Click on Clock On to confirm.
   This will start the shift and set the Clock On time.

Clock Off Shifts

1. Click on Clock Off on a shift to end the shift.

2. A pop up will be displayed to confirm clock off. Click on Clock Off to confirm.
   This will end the shift and set the Clock Off time.

Swapping Shifts

A frontline worker can swap a shift if they cannot attend the shift.

1. Open an upcoming shift by clicking on the arrow on the right. This will open a pop-up window.

2. Select the Reason for swapping. This is a mandatory field.

3. Select a team member in the Designate team member drop down to assign it to the team member. This field can be left black if you do not want to assign it to a team member.

4. Click on Swap Shift.
   This will remove the shift from your upcoming shifts and will be made available for other team members to claim

Claiming Shifts

Frontline workers can claim shifts on the Swap Shift screen.

1. Navigate to the Swap Shift screen and click on the Claim button for any shift that you want to claim.

2. A pop-up window will be displayed to confirm the claim. Click on Claim.
   Once claimed, you should be able to view the shift in your upcoming shifts