Managing Shifts as a Frontline Worker

Clocking On and Clocking Off Shifts

Frontline Workers can clock on or clock off from a shift on the frontline app to start or end shifts.

Clock On Shifts

1. Click the Clock On button on an active shift to start it.

2. A pop-up will be displayed to confirm the clock on. Click the Clock On button to confirm.

Clock Off Shifts

1. Click the Clock Off button on an active shift to start it.

2. A pop-up will be displayed to confirm the clock on. Click the Clock Off button to confirm.

Swapping Shifts

A frontline worker can swap a shift if they cannot attend it.

1. Open an upcoming shift by clicking the arrow button. This will open a pop-up window.

2. Select the Reason for swapping. This is a mandatory field.

3. Select a team member in the Designate team member drop-down to assign it to the team member. This field can be left blank if you do not want to assign it to a team member.

4. Click on Swap Shift.
   This will remove the shift from your upcoming shifts and will be made available for other team members to claim.

Claiming Shifts

Frontline workers can claim shifts on the Swap Shift screen.

1. Navigate to the Swap Shift screen and click on the Claim button for any shift that you want to claim.

2. A pop-up window will be displayed to confirm the claim. Click on Claim.
   Once claimed, you should be able to view the shift in your upcoming shifts